Application maintenance and support
Extend the lifespan of your applications to get more value, while also adapting quickly to evolving technologies.
Fine-tune your software to stay ahead
Software applications can deteriorate over time in terms of both performance and security. This makes it difficult to achieve your business goals and potentially puts your organisation at risk.
Our application maintenance and support (AMS) service removes these barriers, ensuring that applications remain functional, secure and up to date, so they continue to deliver value. This service can be tailored to small, mid-sized and large enterprises.
No matter how complex your software stack is, our team of experts will work with you to fix bugs, provide incident reports, enhance performance and update products to keep the software compatible with new technologies and operating systems. We also offer ongoing support to resolve issues quickly and minimise disruption – such as user training and technical help for application use challenges.
Solve your application maintenance challenges
As technology stacks become more complex, so does the task of identifying issues and making improvements. You may not be aware that your software is not performing as well as it should.
New regulations and internal policies sometimes highlight flaws with existing software – for example, outdated software could pose a data security risk.
Technology stacks can become bloated over the years, especially as the SaaS (software as a service) model makes it easy to sign up to new subscriptions.
Current software may not support new regulatory or industry certifications specific to your sector.
Outdated, unpatched and unsupported software poses a security risk to organisations that must be addressed to prevent data loss.
Modernise your software to unlock its value
Understanding what your software can do and how you can improve its performance means you get more value from it, both now and long-term.
Our expert team is on hand to provide guidance, recommendations and support for implementing new technologies, improving systems and scaling IT infrastructure.
Regular performance monitoring and tuning ensures applications run smoothly and efficiently leading to higher user satisfaction and productivity.
Regular ongoing and preventative maintenance keeps costs predictable and manageable, while well maintained applications tend to perform better.
Continuous and proactive updates protect against the latest threats by identifying and patching against potential vulnerabilities before they can be exploited.
Use a proven methodology to modernise your software
NashTech recognises the challenges of ongoing application support and management. Our application maintenance and support services provide expert guidance, support and peace of mind throughout the software development lifecycle.
Modernise by moving to the cloud
By moving your software to the cloud, your organisation can become more agile and cost-efficient. That means you can respond to change faster, drive new innovations and scale your operations.
Cloud cost optimisation
Control and reduce operational expenses by using cloud resources efficiently and aligning them with business priorities to eliminate waste and leverage the right pricing models.
Performance and security
Strong application performance and security are essential to maintaining operational stability, customer trust and compliance with regulatory requirements.
Observability
Turn system data into actionable insights. Visibility into how digital systems are performing enables faster issue resolution and more informed decision making.
GenAI Tools
Our GenAI tools can accelerate issue resolution, improve documentation, automate routine tasks and provide intelligent recommendations – reducing costs and boosting service quality.
Modernise by moving to the cloud
By moving your software to the cloud, your organisation can become more agile and cost-efficient. That means you can respond to change faster, drive new innovations and scale your operations.
Cloud cost optimisation
Control and reduce operational expenses by using cloud resources efficiently and aligning them with business priorities to eliminate waste and leverage the right pricing models.
Performance and security
Strong application performance and security are essential to maintaining operational stability, customer trust and compliance with regulatory requirements.
Observability
Turn system data into actionable insights. Visibility into how digital systems are performing enables faster issue resolution and more informed decision making.
GenAI Tools
Our GenAI tools can accelerate issue resolution, improve documentation, automate routine tasks and provide intelligent recommendations – reducing costs and boosting service quality.
Client outcomes
Discover how our low-code and no-code development solutions delivered results for our clients
Case study: Modernising employee onboarding
reduction in onboarding time through automation and SAP integration
elimination of legacy system and lower maintenance costs
across HR and payroll systems
This leading security services provider partnered with NashTech to replace a disconnected, legacy employee onboarding system with a low-code application built using OutSystems that integrated seamlessly with SAP and a new ATS platform. The new system enables it to onboard new staff members quickly and easily using a single, secure application.
Case study: Supporting a new incident management system
improvement in incident response time through automated alerts
to company-wide adoption
currently being integrated
This security and operations outsourcing firm partnered with NashTech to replace an outdated, fragmented, incident management system with a modern, scalable platform that could handle cross-unit reporting and send notifications in real time. We built a low-code solution using Microsoft Power Apps, Power Automate and SharePoint to deliver a new system that sends automated approvals and notifications, as well as reporting on incidents quickly.
Case study: NashTech’s modern hybrid working system
faster booking process compared to manual requests
additional infrastructure costs
across every office locations
employees supported
Following the pandemic, NashTech needed a flexible and user-friendly desk booking system for its staff to use across multiple sites. The low-code team developed a platform using Microsoft Power Platform and SharePoint Online, which meant its team could book desks virtually on a specific date using a floor plan. The system also had a central administration dashboard for workspace management.
Frequently asked questions
The short answer is ‘yes’. Our team delivers solutions and supports you through its lifecycle – adapting it to your changing needs and making improvements to enable you to get the most from it.
Technology is changing quickly, which is why many organisations partner with NashTech to stay ahead of their competitors and plug any technical skills gaps that would otherwise hold them back. Our experts also support teams who have acquired systems, perhaps following a merger or acquisition, helping them to understand the capabilities of the software and onboard in-house employees.
We can take the headache of software maintenance away from you, while still giving you full oversight and control. Our team clearly documents actions and, by working with your team, can complete a successful knowledge transfer.
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