Insurance
We help brokers, MGAs and insurers modernise systems, unlock more value from their data and automate key processes to enhance operations, customer experience and competitiveness.
Custom-built systems for the insurance sector
NashTech has a proven track record of delivering custom-built software for the insurance industry.. We help clients embrace new opportunities and solve tough challenges by:
- Accelerating digital transformation with cloud and microservices architecture.
- Improving customer journeys through legacy modernisation and migration.
- Driving efficiency and customer experience excellence across front and back office using the power of artificial intelligence (AI) and machine learning (ML).
We specialise in in designing and operating custom-built digital platforms and core insurance system enhancements across personal lines, commercial and specialty insurance. Our secure, scalable solutions help insurers like you accelerate digital transformation, overcome legacy complexity and increase operational efficiency.
Key challenges in the insurance sector
Many Q&B journeys aren’t built for modern customer behaviour, especially on mobile. Solutions include shortening flows, removing unnecessary steps and using behavioural data to reduce drop-off.
Speed to market is critical, but lengthy testing and release cycles cost competitive edge. Modular architectures can allow product and pricing changes without constant development support.
Client outcomes
The business outcomes we have achieved together speak for themselves
Electronics manufacturer enhances efficiency and accuracy with RPA
rise in online conversions from web traffic drives profitability
reduction in page load times for an enhanced customer experience
The collaboration between our onshore and offshore teams has not only improved the stats, figures and efficiency, but it has also changed the perception within the business.
A global electronics manufacturer struggled with fluctuating e-invoice volumes. NashTech’s RPA solution cut invoice processing time by 78% and achieved over 99% accuracy, allowing this organisation to focus on strategic tasks and improve payroll accuracy.
Case study: University achieves seamless data migration from start to finish
reduction in testing efforts through automation
system performance, reduced latency and increased memory efficiency
system maintenance and scalability
security and disaster recovery capabilities
This university is a global leader in research excellence and partnered with NashTech to migrate its admissions portal (AP), which is used to manage international student applications, from on-premises to Azure Cloud infrastructure. We rehosted and modernised its AP system, as well as using smoke and regression testing to ensure a seamless migration from start to finish.
Creating value
Improving customer outcomes
Rebuilding claims, quote and service journeys for speed, simplicity and control.
Freeing up capacity
Redesigning core processes, integrating disconnected systems and automating manual tasks.
Enabling smarter decisions
Using AI-enhanced data analytics to surface real-time insights, not just reports.
Reducing cost-to-serve
Through offshore business process management (BPM) teams that run and improve back-office functions (onboarding, underwriting and compliance) faster, better and more cost efficiently.
Improving customer outcomes
Rebuilding claims, quote and service journeys for speed, simplicity and control.
Enabling smarter decisions
Using AI-enhanced data analytics to surface real-time insights, not just reports.
Freeing up capacity
Redesigning core processes, integrating disconnected systems and automating manual tasks.
Reducing cost-to-serve
Through offshore business process management (BPM) teams that run and improve back-office functions (onboarding, underwriting and compliance) faster, better and more cost efficiently.
Our solutions
While modernisation has been a strategic priority, the advent of Generative AI highlights the struggle many organisations face in getting foundational elements right. Our solutions include:
Application modernisation for agility and resilience
We use an AI-first approach with cloud computing, microservices, containerisation and real-time analytics to break up tightly coupled systems, improve developer velocity and enable faster market response
Cloud modernisation for scalability and speed
Transition existing digital systems to more agile, cloud-native or hybrid models. This enables elastic workloads, quick integration of third-party services and cuts infrastructure drag.
Data modernisation for trust and intelligence
Poor quality, fragmented and untrustworthy data hinders automation and AI initiatives. Our data management, Business Intelligence (BI) and predictive analytics solutions turn raw information into actionable insights.
Application modernisation for agility and resilience
We use an AI-first approach with cloud computing, microservices, containerisation and real-time analytics to break up tightly coupled systems, improve developer velocity and enable faster market response.
Cloud modernisation for scalability and speed
Transition existing digital systems to more agile, cloud-native or hybrid models. This enables elastic workloads, quick integration of third-party services and cuts infrastructure drag.
Data modernisation for trust and intelligence
Poor quality, fragmented and untrustworthy data hinders automation and AI initiatives. Our data management, Business Intelligence (BI) and predictive analytics solutions turn raw information into actionable insights.
