On Demand

Driving business value through custom software

Discover insights from industry leaders on navigating software and AI projects, strategic thinking, integration, and security in a competitive landscape.

Key takeaways

Throughout the session, our experts shared practical insights and real-world experiences, highlighting the importance of strategic thinking in navigating today's complex software landscape. From evaluating the return on investment for AI projects to ensuring robust security measures, the discussion offers valuable guidance for organisations looking to innovate and stay competitive.

  • Adapt or perish

    CIOs seek real AI expertise, not rebranded legacy tech. COTS tools without strong APIs or interoperability will fade as AI and composable systems rise.

  • Security and talent

    Focus shifts from speed to security -vulnerability management and secure coding are top priorities.

  • Integration

    API-driven, transparent, and reliable connections are non-negotiable, and collaboration across tech and business ecosystems defines success. 

  • Build vs buy

    Hybrid models combining in-house and commercial solutions drive agility.

Speakers

  1. Chris Weston headshot

    Chris Weston

    Senior Technology Consultant

    NashTech

  2. Andrew Harrington headshot

    Andrew Harrington

    Chief Information Officer

    Ripe

  3. Lisa Homes headshot

    Lisa Holmes

    Head of Software Engineering

    Barnett Waddingham

  4. Marc Dowd headshot

    Marc Dowd

    Principal – Executive Advisory

    IDC

  5. Shane Blinkhorn Headshot

    Shane Blinkhorn

    Head of Software Engineering

    CDL

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Insights

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The AI journey: from clinic to claim
Event takeawayReading time:6 min

The AI journey: from clinic to claim

Overview On 10 June 2026, the Pet and Equine Insurance Association (PEIA) brought together insurers, brokers, veterinary professionals, technology providers and legal experts in London for a full-day forum on one of the most significant shifts facing the sector: how artificial intelligence is reshaping the journey from the veterinary clinic to the insurance claim. Sponsored by NashTech, the day combined frontier thinking with practical, grounded experience from across the pet and equine insurance market. The result was a genuinely rare conversation - chief executives, clinicians, legal experts and technologists in one room, disagreeing productively and thinking out loud about a future none of them can navigate alone. This overview shares the themes and the standout moments for a wider audience: partners, prospective members, the media and anyone with a stake in where this industry is heading.

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ArticleReading time:4 min

Why custom software development is now strategically important

For years, enterprise technology strategy followed a familiar pattern: buy proven platforms, configure where necessary, and avoid the perceived risk of building from scratch. That model is being quietly but decisively rewritten, and with leaders under more and more pressure to grow revenues, differentiation through custom software and AI, is critical. NashTech’s global study of 1,000 technology decision-makers shows just how AI is accelerating changes in technology strategy, with 85% see AI as an immediate priority in custom software development. Even more telling, 97% believe AI has made custom software more accessible than ever before. The barriers to building have fallen, but the strategic stakes have risen.

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