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Insights

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Event takeawayReading time:13 min

Listening in at Leaders Lab: Integration issues hiding in plain sight

For something that underpins almost every digital initiative, integration rarely gets the attention it deserves.

Event takeawayReading time:10 min

Listening in at Leaders Lab: ‘Integration is a leadership challenge’

Integration used to be treated as a behind-the-scenes technology task: something for IT teams to solve once the business had decided what it wanted to do.

Listening in at the Leaders Lab: ‘Integration is the foundation of AI success’

Event takeawayReading time:12 min

Listening in at the Leaders Lab Birmingham: ‘Integration is the foundation of AI success’

Artificial intelligence may dominate technology conversations, but for many organisations, the biggest obstacle to AI adoption is not the technology itself.

Event takeawayReading time:6 min

The AI journey: from clinic to claim

Overview On 10 June 2026, the Pet and Equine Insurance Association (PEIA) brought together insurers, brokers, veterinary professionals, technology providers and legal experts in London for a full-day forum on one of the most significant shifts facing the sector: how artificial intelligence is reshaping the journey from the veterinary clinic to the insurance claim. Sponsored by NashTech, the day combined frontier thinking with practical, grounded experience from across the pet and equine insurance market. The result was a genuinely rare conversation - chief executives, clinicians, legal experts and technologists in one room, disagreeing productively and thinking out loud about a future none of them can navigate alone. This overview shares the themes and the standout moments for a wider audience: partners, prospective members, the media and anyone with a stake in where this industry is heading.