LONDON – May 23, 2017 – Despite two-thirds (64 percent) of organisations adapting their technology strategy because of unprecedented global political and economic uncertainty, 89 percent are maintaining or ramping up investment in innovation, including in digital labour. More than half (52 percent) are investing in more nimble technology platforms to help their organisation innovate and adapt.
This is according to the 2017 Harvey Nash/KPMG CIO Survey, the world’s largest survey of IT leadership. While economic uncertainty is making business planning difficult for many organisations, it is clear digital strategies have infiltrated businesses across the globe at an entirely new level. The proportion of organisations surveyed that have enterprise-wide digital strategies increased 52 percent in just two years, and those organisations with a Chief Digital Officer have increased 39 percent over last year. To help deliver these complex digital strategies, organizations also report a huge demand for Enterprise Architects – the fastest growing technology skill this year, up 26 percent compared to 2016.
Cyber security vulnerability is at an all-time high, with a third of IT leaders (32 percent) reporting their organization had been subject to a major cyber-attack in the past 24 months – a 45 percent increase from 2013. Only one in five (21 percent) say they are “very well” prepared to respond to these attacks, down from 29 percent in 2014. Despite very visible headline-grabbing attacks such as the recent WannaCry ransomware attack, the biggest jump in threats comes from insider attacks, increasing from 40 percent to 47 percent over last year.
“Making a success of technology has always been challenging, and this year’s survey says that it has just got harder still,” said Albert Ellis, CEO, Harvey Nash Group. “Layered on top of astonishing advances in technology is a political and economic landscape that is dynamic and changing fast, sometimes in surprising ways. However, what is very clear is that many technology executives are turning this uncertainty into opportunity, driving their organisation to become more nimble and digital. CIOs are becoming increasingly influential as CEOs and boards turn to them for help in navigating through the complexity, and the threat and opportunity, which a digital world presents.”
“Organisations have moved on from a world of strategising and talking about digital, to one in which they are actually making it happen, and we are now seeing widespread and active implementation,” said Lisa Heneghan, KPMG’s Global Head of Technology, Management Consulting. “The businesses we see as Digital Leaders are taking a pragmatic approach, applying technology and automation across their business, including in back office functions, to create a platform for broader transformation”.
Now in its 19th year, the Harvey Nash/KPMG CIO Survey is the largest IT leadership survey in the world. Additional findings from the survey include:
Digital leadership has changed
- Almost one in five CIOs (18 percent) report their organisations have ‘very effective’ digital strategies.
- CIOs at these digitally-enabled organisations are almost twice as likely to be leading innovation across the business (41 percent versus 23 percent), and are investing at four times the rate of non-leaders in cognitive automation (25 percent versus 7 percent).
- Overall, the survey found almost two-thirds (61 percent) of CIOs from larger organisations are already investing or planning to invest in digital labour.
CIOs love their jobs, and are more likely to be involved at the Board level
- CIOs who are “very fulfilled” in their role is at a three-year high – rising from 33 percent in 2015 to 39 percent this year.
- For the first time in a decade, more than seven in ten CIOs (71 percent) believe the CIO role is becoming more strategic.
- 92 percent of CIOs joined a Board meeting in the past 12 months.
- However, the CIO life span is just five years or less (59 percent), although many want to stay longer.
Big data/analytics remains the most in-demand skill
- While the fastest growing demand for a technology skill this year was enterprise architecture, big data / analytics remained the most in-demand skill at 42 percent, up 8 percent over last year.
Complex IT projects – increase risk of failure monumentally
- Two thirds (61 percent) of CIOs say IT projects are more complex than they were five years ago, and weak ownership (46 percent), an overly optimistic approach (40 percent), and unclear objectives (40 percent) are the main reasons IT projects fail.
- Over a quarter (27 percent) of CIOs say that a lack of project talent is the cause of project failure, but project management skills are absent from the CIOs top list of technology skills needed in 2017, dropping a staggering 19 percent in one year.
About the Survey
The 2017 Harvey Nash/KPMG CIO Survey is the largest IT leadership survey in the world in terms of number of respondents. The survey of 4,498 CIOs and technology leaders was conducted between December 19, 2016 and April 3, 2017, across 86 countries.
About Harvey Nash
Harvey Nash has helped over half the world’s leading companies recruit, source and manage the highly skilled talent they need to succeed in an increasingly competitive, global and technology driven world. With over 7,000 experts in more than 40 offices across Europe, Asia and the USA, we have the reach and resources of a global organization, whilst fostering a culture of innovation and agility that empowers our people across the world to respond to constantly changing client needs. We work with clients, both large and small, to deliver a portfolio of services: executive search, professional recruitment and IT outsourcing.
To learn more, please visit www.harveynash.com.
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About KPMG International
KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. We operate in 152 countries and have 189,000 people working in member firms around the world. The independent member firms of the KPMG network are affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. Each KPMG firm is a legally distinct and separate entity and describes itself as such.
For more information about the survey and to request a full copy of the results, please visit www.hnkpmgciosurvey.com.