Legal & General

Who are Legal & General?

Legal & General is one of the world’s largest insurance and investment management companies. The company aims to help people have the confidence to achieve financial security. They have approximately 8,500 employees and more than 10 million customers worldwide.

Challenges

  • Create a web based “quote and apply” application that allows straight through processing of general insurance sales
  • Ensure that the current E-commerce infrastructure is not put at risk

Solutions and benefits

  • Provided a UK-based business analyst (BA), an offshore BA and a technical architect to work with the client in order to maximise quality and minimise risk during the requirements analysis stage
  • Built bespoke design and test plans
  • Applied iterative delivery schedule

Results

  • Improved payment collection of online transaction payments by collecting all payments via Solve for credit and debit card payments or Direct Debit instructions
  • Provided increased control over the process thus decreasing the scope for error and rework
  • Completed the web based application development within an aggressive timeframe