NHS Professionals

Who are NHS Professionals?

NHS Professionals (NHSP) supplies managed services for the provision of temporary staffing. Over 90% of NHSP’s services are conducted using web-based systems allowing their client to self-service with minimal intervention from NHSP.

Challenges

Re-write the holiday booking system to give the 50,000 flexible workers (FWs) registered with NHSP the ability to understand and book annual leave

Solutions and benefits

  • Requirements analysis was undertaken to build a Software Requirements Specification (SRS) containing functional and non-functional requirements
  • Implemented Rational Unified Process (RUP) methodology
  • Unit Testing and System / Integration Testing was adopted to minimise risk and allow early testing and approval

Results

  • Through the implementation of the new system, flexible workers and NHS Professionals staff now understand how holiday is accrued 
  • The rules for calculation of the flexible workers entitlement has been made transparent